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These brands are disrupting the status quo by changing consumer expectations. Though they span different industries, they possess a common characteristic; simplicity is at the core of experiences they deliver. They are empowering people, reimagining experience, removing friction and saving time.

1

Yoshinoya

1

Restaurants

Rank Change: +1
Industry: Restaurants

2

Saizeriya

1

Restaurants

Rank Change: +1
Industry: Restaurants

3

Lawson

1

Retail / Grocery

Rank Change: +1
Industry: Retail / Grocery

4

Gusto

18

Restaurants

Rank Change: +18
Industry: Restaurants

5

UNIQLO

4

Retail / Fashion; clothes

Rank Change: -4
Industry: Retail / Fashion; clothes

Also view in:

China Global United Kingdom

6

APA Hotels

5

Travel / Hotels

Rank Change: +5
Industry: Travel / Hotels

8

Doutor

2

Restaurants

Rank Change: +2
Industry: Restaurants

9

FamilyMart

2

Retail / Grocery

Rank Change: -2
Industry: Retail / Grocery

Also view in:

China Global

10

Ministop

5

Retail / Grocery

Rank Change: -5
Industry: Retail / Grocery

11

Sugi Pharmacy

6

Retail / Health and beauty; drugstore

Rank Change: +6
Industry: Retail / Health and beauty; drugstore

12

Yamato Transport

4

Shipping / Mail

Rank Change: -4
Industry: Shipping / Mail

13

Tsuruha

29

Retail / Health and beauty; drugstore

Rank Change: +29
Industry: Retail / Health and beauty; drugstore

14

Cosmos Pharmaceutical

18

Retail / Health and beauty; drugstore

Rank Change: +18
Industry: Retail / Health and beauty; drugstore

15

7-Eleven

9

Retail / Grocery

Rank Change: -9
Industry: Retail / Grocery

Also view in:

China Global

16

Shimamura

4

Retail / Fashion; clothes

Rank Change: -4
Industry: Retail / Fashion; clothes

17

Welcia

2

Retail / Health and beauty; drugstore

Rank Change: -2
Industry: Retail / Health and beauty; drugstore

18

Hotel Route Inn

9

Travel / Hotels

Rank Change: +9
Industry: Travel / Hotels

19

AEON

1

Retail / Grocery

Rank Change: +1
Industry: Retail / Grocery

20

Sagawa Express

7

Shipping / Mail

Rank Change: -7
Industry: Shipping / Mail

21

Onward

60

Retail / Fashion; clothes

Rank Change: +60
Industry: Retail / Fashion; clothes

22

Jetstar

11

Travel / Air

Rank Change: +11
Industry: Travel / Air

23

Peach

45

Travel / Air

Rank Change: +45
Industry: Travel / Air

24

Google

8

Internet search

Rank Change: -8
Industry: Internet search

25

Netflix

11

Media (newspapers, TV, online, mobile)

Rank Change: -11
Industry: Media (newspapers, TV, online, mobile)

26

Mazda

11

Automotive

Rank Change: +11
Industry: Automotive

27

Japan Post

23

Shipping / Mail

Rank Change: +23
Industry: Shipping / Mail

28

Aoyama Tailor

3

Retail / Fashion; clothes

Rank Change: -3
Industry: Retail / Fashion; clothes

29

Toyota Rent-A-Lease

29

Travel / Car rental

Rank Change: +29
Industry: Travel / Car rental

30

Yahoo!

5

Internet search

Rank Change: +5
Industry: Internet search

31

Suzuki

17

Automotive

Rank Change: +17
Industry: Automotive

32

Matsumoto Kiyoshi

13

Retail / Health and beauty; drugstore

Rank Change: -13
Industry: Retail / Health and beauty; drugstore

33

Honda

4

Automotive

Rank Change: -4
Industry: Automotive

Also view in:

China Global United States

34

JR Tokai

9

Travel / Train

Rank Change: +9
Industry: Travel / Train

37

Isetan

38

Retail / General (mega / department store)

Rank Change: +38
Industry: Retail / General (mega / department store)

38

LINE

8

Social media

Rank Change: -8
Industry: Social media

39

Mitsukoshi

8

Retail / General (mega / department store)

Rank Change: +8
Industry: Retail / General (mega / department store)

40

Sharp

16

Electronics

Rank Change: -16
Industry: Electronics

41

Toshiba

21

Appliances

Rank Change: +21
Industry: Appliances

42

JAL

42

Travel / Air

Rank Change: +42
Industry: Travel / Air

43

Nissan

2

Automotive

Rank Change: -2
Industry: Automotive

44

Hankyu Department Stores

39

Retail / General (mega / department store)

Rank Change: +39
Industry: Retail / General (mega / department store)

45

Panasonic

14

Electronics

Rank Change: -14
Industry: Electronics

46

ANA

8

Travel / Air

Rank Change: +8
Industry: Travel / Air

47

JR East

2

Travel / Train

Rank Change: -2
Industry: Travel / Train

48

World

34

Retail / Fashion; clothes

Rank Change: +34
Industry: Retail / Fashion; clothes

49

Rakuten Mobile

23

Telecommunications / Cell phone service providers

Rank Change: -23
Industry: Telecommunications / Cell phone service providers

50

Nippon Express (Nittsu)

27

Shipping / Mail

Rank Change: -27
Industry: Shipping / Mail

51

Jalan

15

Travel / Booking

Rank Change: -15
Industry: Travel / Booking

52

Skymark

6

Travel / Air

Rank Change: -6
Industry: Travel / Air

53

Rakuten Travel

19

Travel / Booking

Rank Change: -19
Industry: Travel / Booking

54

Imperial Hotel

38

Travel / Hotels

Rank Change: +38
Industry: Travel / Hotels

55

 

Sony

 

Electronics

Rank Change: N/A
Industry: Electronics

56

HIS

18

Travel / Booking

Rank Change: +18
Industry: Travel / Booking

57

Kintetsu

4

Travel / Train

Rank Change: +4
Industry: Travel / Train

58

Lifenet Insurance

31

Health insurance

Rank Change: +31
Industry: Health insurance

59

Prince Hotel

20

Travel / Hotels

Rank Change: +20
Industry: Travel / Hotels

60

Tokyu

39

Travel / Train

Rank Change: -39
Industry: Travel / Train

61

Nippon Rent-A-Car

10

Travel / Car rental

Rank Change: -10
Industry: Travel / Car rental

62

Hitachi

8

Electronics

Rank Change: +8
Industry: Electronics

63

Nippon Television (NTV)

15

Media (newspapers, TV, online, mobile)

Rank Change: +15
Industry: Media (newspapers, TV, online, mobile)

64

Mitsubishi Electric

7

Electronics

Rank Change: -7
Industry: Electronics

65

Seino Transportation

25

Shipping / Mail

Rank Change: -25
Industry: Shipping / Mail

66

AXA Direct

31

General insurance

Rank Change: +31
Industry: General insurance

67

メルカリ (Mercari)

14

Internet retail

Rank Change: -14
Industry: Internet retail

68

Sports Club RENAISSANCE

20

Fitness

Rank Change: +20
Industry: Fitness

69

Nissan Rent-A-Car

8

Travel / Car rental

Rank Change: +8
Industry: Travel / Car rental

70

Sony Bank

10

Banks / Retail

Rank Change: -10
Industry: Banks / Retail

71

Tokyo Metro

32

Travel / Train

Rank Change: -32
Industry: Travel / Train

72

Matsuzakaya

28

Retail / General (mega / department store)

Rank Change: -28
Industry: Retail / General (mega / department store)

73

Rakuten Ichiba

35

Internet retail

Rank Change: -35
Industry: Internet retail

74

Goo

2

Internet search

Rank Change: -2
Industry: Internet search

75

Risona

19

Banks / Retail

Rank Change: +19
Industry: Banks / Retail

76

Yomiuri Shimbun

4

Media (newspapers, TV, online, mobile)

Rank Change: +4
Industry: Media (newspapers, TV, online, mobile)

77

Asahi Shimbun

8

Media (newspapers, TV, online, mobile)

Rank Change: -8
Industry: Media (newspapers, TV, online, mobile)

78

ZOZOTOWN

50

Internet retail

Rank Change: -50
Industry: Internet retail

79

Nikkei

16

Media (newspapers, TV, online, mobile)

Rank Change: -16
Industry: Media (newspapers, TV, online, mobile)

80

Hoshino Resorts

14

Travel / Hotels

Rank Change: -14
Industry: Travel / Hotels

81

 

REGZA

 

Electronics

Rank Change: N/A
Industry: Electronics

82

Zurich

11

General insurance

Rank Change: +11
Industry: General insurance

83

Kinki Nippon Tourist (Kintsu)

19

Travel / Booking

Rank Change: -19
Industry: Travel / Booking

84

Takashimaya

35

Retail / General (mega / department store)

Rank Change: -35
Industry: Retail / General (mega / department store)

86

 

SBI Sumishin Net Bank

 

Banks / Retail

Rank Change: N/A
Industry: Banks / Retail

87

Konami Sports Club

3

Fitness

Rank Change: +3
Industry: Fitness

88

NTT DoCoMo

3

Telecommunications / Cell phone service providers

Rank Change: +3
Industry: Telecommunications / Cell phone service providers

89

JTB

3

Travel / Booking

Rank Change: -3
Industry: Travel / Booking

90

Rizap

22

Fitness

Rank Change: +22
Industry: Fitness

92

Ameba

5

Social media

Rank Change: -5
Industry: Social media

93

J:COM

10

Telecommunications / Cable providers

Rank Change: +10
Industry: Telecommunications / Cable providers

94

Kansai Electric Power (Kepco)

1

Utilities

Rank Change: +1
Industry: Utilities

96

MSN

41

Internet search

Rank Change: -41
Industry: Internet search

97

Tokyo Gas

26

Utilities

Rank Change: -26
Industry: Utilities

98

Sumitomo Mitsui Banking Corporation

22

Banks / Retail

Rank Change: -22
Industry: Banks / Retail

99

Sony Assurance

32

General insurance

Rank Change: -32
Industry: General insurance

100

Au

2

Telecommunications / Cell phone service providers

Rank Change: +2
Industry: Telecommunications / Cell phone service providers

101

Central Sports

8

Fitness

Rank Change: +8
Industry: Fitness

102

 

SKY PerfecTV!

 

Telecommunications / Cable providers

Rank Change: N/A
Industry: Telecommunications / Cable providers

103

NHK

10

Media (newspapers, TV, online, mobile)

Rank Change: +10
Industry: Media (newspapers, TV, online, mobile)

104

Osaka Gas

48

Utilities

Rank Change: -48
Industry: Utilities

105

Mizuho

5

Banks / Retail

Rank Change: +5
Industry: Banks / Retail

106

Tipness

10

Fitness

Rank Change: -10
Industry: Fitness

107

Tokyo Electric Power (TEPCO)

8

Utilities

Rank Change: -8
Industry: Utilities

108

Tokio Marine & Nichido Fire Insurance

1

General insurance

Rank Change: -1
Industry: General insurance

109

 

Hikari TV

 

Telecommunications / Cable providers

Rank Change: N/A
Industry: Telecommunications / Cable providers

110

MUFG

12

Banks / Retail

Rank Change: -12
Industry: Banks / Retail

111

Meiji Yasuda Life Insurance

10

Health insurance

Rank Change: -10
Industry: Health insurance

112

Nissay

4

Health insurance

Rank Change: -4
Industry: Health insurance

113

Aflac

28

Health insurance

Rank Change: -28
Industry: Health insurance

114

SoftBank

10

Telecommunications / Cell phone service providers

Rank Change: -10
Industry: Telecommunications / Cell phone service providers

115

Dai-Ichi Life Insurance

4

Health insurance

Rank Change: -4
Industry: Health insurance

116

Mitsui Sumitomo Insurance

16

General insurance

Rank Change: -16
Industry: General insurance

118

Sompo Japan Nipponkoa

12

General insurance

Rank Change: -12
Industry: General insurance

Industry Rankings

Industry Simplicity Score Simplicity Premium
950 N/A
Industry Simplicity Score Simplicity Premium
908 2.1%
Industry Simplicity Score Simplicity Premium
872 2.3%
Industry Simplicity Score Simplicity Premium
841 2.4%
Industry Simplicity Score Simplicity Premium
815 2.7%
Industry Simplicity Score Simplicity Premium
784 3.4%
Industry Simplicity Score Simplicity Premium
753 2.1%
Industry Simplicity Score Simplicity Premium
725 4.2%
Industry Simplicity Score Simplicity Premium
719 2.3%
Industry Simplicity Score Simplicity Premium
708 2.7%
Industry Simplicity Score Simplicity Premium
694 4.6%
Industry Simplicity Score Simplicity Premium
662 2.4%
Industry Simplicity Score Simplicity Premium
659 2.5%
Industry Simplicity Score Simplicity Premium
652 4%
Industry Simplicity Score Simplicity Premium
614 3.8%
Industry Simplicity Score Simplicity Premium
594 2.1%
Industry Simplicity Score Simplicity Premium
572 2.7%
Industry Simplicity Score Simplicity Premium
550 2.1%
Industry Simplicity Score Simplicity Premium
524 2.4%
Industry Simplicity Score Simplicity Premium
469 1.8%

21

Industry Simplicity Score Simplicity Premium
465 1.6%
Industry Simplicity Score Simplicity Premium
446 1.6%
Industry Simplicity Score Simplicity Premium
444 N/A
Industry Simplicity Score Simplicity Premium
316 1.2%
Industry Simplicity Score Simplicity Premium
240 1.8%

Money to be made

All brands can benefit from simplifying, but not all might benefit equally. To understand which worldwide brands can reap the greatest financial reward, and what they need do to command more for their services, download the full report.